Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Where possible (for all items except print-to-order items) orders received before 3pm are dispatched that day. Orders received after 3pm on weekdays or at the weekend will be sent the following working day (unless we can squeeze it in before we head to the post office!)
All orders with standard delivery will be sent with Royal Mail's 1st Class service. Tracked deliveries will be sent either via Evri or Royal Mail tracked 24. For both tracked services you will receive an email with the tracking details.
Please see the estimated timeframes for delivery below:
STANDARD DELIVERY: 1-2 working days
ROYAL MAIL 24 TRACKED: 1-2 working days
EVRI TRACKED DELIVERY: within 2-4 working days
Standard shipping is not tracked, however, we do offer a tracked shipping upgrade that you can select at the checkout once you have added your items to your basket. Once you've placed your order you will receive an email with the tracking details.
Sorry to hear your order hasn't arrived yet! Please get in touch so that we can help with your order. You can reach out to us on social media @crimpdclothing, or email email@example.com
The measurements for each product in our shop are provided in the relevant product description so that you can easily check sizing before you place your order. If you’re unsure, please do feel free to message us and we will happily be able to help you!
HOW QUICKLY WILL MY ORDER BE DELIVERED?
CAN I TRACK MY DELIVERY?
MY ORDER HASN'T ARRIVED, WHAT DO I DO?
HOW CAN I VIEW SIZING INFORMATION FOR A PRODUCT?